AWARDS AND ACHIEVEMENTS
Department of Information Technology
Ministry of Communications and IT, Government of India
Award of Excellence
in Professional Electronics
Corporate Award for Excellence in
Computer & Telecommunication Systems
Reader’s Choice Award
Best PBX-KTS Company
(Year: 2004, 2005, 2006, 2007, 2010)
Best Electronics Company Award
Best SSI Unit
Product Design Awards
!
50+ Telecom Products
!
700+ Man-years of R&D Experience
!
500+ Channel Partners
!
4,000,000+ Satisfied Customers
!
3,500,000+ Line-units installed
!
15,000,000+ Calls Connected Everyday
!
Growing at 1500+ Line-units a Day
!
Global Footprint: Asia, Europe, Africa, Northern and Southern America and Australia
!
Quality Certifications: CE, FCC, TEC, RoHS
MATRIX AT A GLANCE
The marketing team at Matrix strongly believes in value-based marketing and strong networking.
Right from product conceptualization, designing to the commercial marketing, Matrix adopts a
completely global approach. Backed by an extensive network of more than 500 channel partners
across the globe, Matrix ensures that the products serve the customer needs faster and longer.
Various Marketing Tools and activities including strong marketing collaterals, solution designing,
online and print media communication, promotional and networking activities form very elemental
to Matrix Marketing.
MATRIX MARKETING
Based at Vadodara in India, Matrix Manufacturing unit is operated and managed by a team of
professionally qualified and dedicated engineers. The structure houses various sections like
Production, Quality Control and Supply Management with a production capacity of about 1,000,000
ports per annum. With more than 50 products, Matrix Manufacturing has been delivering cutting-
edge technology products for more than two decades now.
MATRIX MANUFACTURING
All Matrix products are indigenously designed passing through various development stages
beginning with Product Conceptualization, Hardware Design, Software Designing and Engineering.
With more than 35% of its human resources dedicated to the development of new products, Matrix
R&D is the foundation of its growth and sustenance. The R&D team designs products conforming to
relevant international standards. Matrix makes substantial investment in R&D tools and equipment
to stay abreast of the latest technological changes. The Indian Ministry of Science and Technology
has granted DSIR (Department of Scientific & Industrial Research) recognition to the Matrix R&D
Center for its contribution to the Industry.
MATRIX R&D
A full-fledged Technical Support Centre offers 24x7 support to Matrix Customers and Channel
Partners. Manned by trained and efficient engineers the Technical Support Centre offers upfront,
proactive and prompt assistance. Dedicated regional support teams expertize in offering local
support services. Latest CRM tools are used for faster problem solving and assistance. The support
technicians conduct regular in-house and field training, providing hands-on the product and its
features.
MATRIX TECHNICAL SUPPORT
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